While the nation’s emergence from the COVID-19 pandemic remains a work in progress, the events of the past 18 months clearly have created a need for new approaches to meet the challenges employers—and employees—are facing.
Analyst Stacey Cadigan, a partner at the global technology research and advisory firm ISG, says the pandemic has reshaped HR priorities—in particular, technology is playing an even more vital role. She notes organizations that had invested in digital HR technologies were able to leverage these tools to better respond to the disruptions of the last year.