Today, with millions of employees working from home during the pandemic, understanding email etiquette is more important than ever.
On September 24th Bruce Mayhew, President of Bruce Mayhew Consulting (BMC) presented on best practices for communicating through emails and instant messaging in today’s business environment. Bruce showed practical techniques to enhance professional email writing skills, how and where to add clarity, and monitoring the tone, along with when it is best to use email versus making a phone call. Also, using brevity, manners, clear language, and a direct approach to state the intention of your email message was widely discussed during this presentation.