Like a pebble dropped into a pond, a lack of clarity regarding an employee’s role and purpose can ripple through an organization and undermine productivity and engagement, says Dickens Aubourg, founder and managing principal of talent technology advisory firm Onup. But HR can help managers bring clarity to their teams and improve employee performance, he notes.

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And it’s important that they do. Employee engagement is suffering. In the U.S., employee engagement in the first quarter dropped to its lowest level in over a decade, falling to 30% for full- and part-time employees from a high of 36% in 2020, according to a Gallup report. The last time it was 30% was in 2013.

Aubourg recently spoke on Disrupted Leadership: Innovating in the Age of Acceleration at the Elevate People, Ignite Change (EPIC) conference in Las Vegas. He sat down for a video interview with HRE at EPIC to share the challenges and solutions for HR leaders seeking to assist supervisors with improving employee performance.

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