Revenue in the office/clerical staffing is set to grow 10% this year to a total of $15.9 billion, according to SIA’s “US Staffing Industry Forecast: September 2021 Update.”
Office/clerical ranks among the largest staffing segments, surpassed only by IT, industrial and healthcare.
In addition, office/clerical is this week’s Staffing Word of the Week. SIA’s Lexicon defines it as:
“Staffing of work that is administrative in nature, takes place in an office setting, and/or consists primarily of customer service or sales (except waiters and waitresses). Common job titles include office clerk, cashier, customer service representative, administrative assistant, receptionist, data entry specialist and telemarketer.”
The full definition is online.
The Lexicon includes other industry terms and can be accessed for free.