Toby joins from Aztec Financial Services where he worked as a senior benefits specialist managing private medical, income protection, life assurance and flexible benefit schemes across Europe, the Middle East and Africa as well as pensions. He started his pensions career in 2012 at Mercer, before becoming an in-house secretary to the trustees and pensions manager at Lockheed Martin for six years.  

Toby’s responsibilities included running the trustee board through triennial valuations, scheme returns, audits, annual reports, meetings and buy-out negotiations. His experience covered defined benefit (DB), defined contribution (DC), group personal pensions and master trust schemes. 

Karen joins from Virgin Money where she worked in the internal pension governance team, supporting the trustees on activity and a variety of projects, including the merger of two DC schemes, guaranteed minimum pension (GMP) rectification and equalisation and a bulk pension increase exchange exercise.  

Karen is highly experienced in managing pension administration projects, from implementing new schemes to managing them through the wind-up process and everything in between. She began her pensions career in 1990 at Scottish Amicable as a pension administrator and has also worked for Aon and Hymans Robertson. 

Wayne Phelan, PSGS Chief Executive Officer, commented: “Recent business wins means we are expanding our governance and secretarial team and we are pleased to welcome Toby and Karen to the team at this exciting and busy time. Both are highly skilled with wide pensions knowledge and will be a real asset to our client schemes and trustees.”