Recruitment plays a big part in the human resource management process, allowing companies to fill vacant positions with the most appropriate candidates. To make sure that the process is as effective as possible, companies will use HR professionals who have concrete knowledge of the recruitment landscape, as well as the fundamentals needed to satisfy the role at hand.

Because every company is different, we wanted to find an example of how a big company manages its HR and recruitment processes. This is why we got into contact with the writers at a reputable slots comparison site Johnslots, all of whom went through the recruitment process, and had experiences with the HR management to get to the position they’re in now.

The Significance of the Recruitment Process

Ryan Spencer, a casino payment specialist at JohnSlots, starts off by discussing the recruitment experience.

‘I think that the recruitment process is more important than it first appears. It’s the first step in building a company’s human capital. We, the employees, are the single most important asset to a company. This isn’t just about recruiting people quickly, it’s about giving those people their first taste of the company and how things work. This is done through practical application interviews, transparent job ads, and multiple Q&A sessions’.

Alongside Ryan we talk with two more established casino writers at Johnslots, Alex Hussain and Aubrey Medina. Alex, an online gambling journalist at JohnSlots adds to his sentiments. ‘It’s also important to remember the existing employees. For instance, if existing employees join a referral program and suggest successful candidates as new colleagues, they need to be rewarded for it. That can be anything from a shoutout in a team meeting to an actual, tangible reward. It all goes to making employees feel appreciated, which is a very important part of employee retention and recruitment.’

Inclusion and Appreciation in the Workplace

Appreciation and inclusion seems to be a big part of the HR and recruitment process. Aubrey, an online bingo specialist at JohnSlots explains this by describing her own experiences.

‘Inclusion is so important. Any company that wishes to understand the importance of employee retention needs to know their people first. You can’t do that if you don’t prioritise their needs. Every place I’ve worked in throughout the casino industry has been the same. You look around the office, and there’s people with big smiles on their faces. That’s because the HR department is doing their job. People are feeling seen, included, and appreciated.

‘Just think about what Alex just said, about getting rewarded for suggesting a successful candidate as the new employee. What if you weren’t appreciated for that? What if you didn’t get a reward or a shoutout? Would you do it again? Probably not. And that means the company might miss out on the next best employee. You see what I’m saying? It all comes back around in the end, but it all starts with treating the employees right.’

Productivity and Engagement

‘It improves productivity and engagement too,’ says Ryan. ‘HR plays a really significant role in that, and it needs to be immediately evident. If there’s recently been a new batch of new employees hired, you can’t just throw them into the deep end. There needs to be an initial team building to help them bond, and they also need to be introduced naturally to the existing team. I can tell you, people will work far harder if they’re treated like that. I’m not saying they won’t work hard if they don’t experience it, but it would certainly make them more motivated.’

‘There’s a balance too,’ says Alex. ‘A balance between team building and development, but also more basic things like compensation and benefits. These all need to be provided to ensure employee satisfaction, good performances, strong attendance, and retention.’

Choosing the Best Workplace

We finished off by asking the Johnslots writers to give advice to new job starters. How do you ensure that you’re going to be working in a place with strong HR and employee engagement?

‘If I was going to give advice to anyone,’ Aubrey says, ‘it would be to ask questions directly about HR before you start a new job. What do you like about working here? What’s the team’s hierarchy like? What are the main things you do to assist the department? We’ve been talking about recruitment from a recruiters point of view, but it’s equally important that the interviewees understand what they’re getting into.’

And that concludes our chat. If the team at Johnslots have told us anything, it’s that they’re happy, and content in a workplace that puts them first. It’s hard to see any of them leaving due to a bad experience, or leaving the company full stop. And that’s what HR and recruitment is all about.